T&D’s Tom – The Latest Apprentice To Pass With Flying Colours
Published 12 May 2021

Left to Right – Terry McDonald Sales & Business Development Manager, Thomas Heron Customer Service Apprentice & Richard Derrick Managing Director
Congratulations Thomas!
All staff at Thorne & Derrick would like to say a huge congratulations to one of our Customer Service Apprentices, Thomas Heron, who passed his Level 2 Customer Service Apprenticeship with Distinction.
Terry McDonald, Sales & Business Development Manager at T&D said ‘Congratulations to Tom for passing his Customer Service apprenticeship with distinction. It has been a challenging year completing the apprenticeship under lockdown restrictions which has meant distance learning and few opportunities for practical training. Thomas has took on the challenge and credit to him for not letting it hold him back. Well done Thomas, building blocks are now in place for long and successful career with T&D’.
Thomas chose to study an apprenticeship to learn whilst starting a new a career as a Sales Engineer with Thorne & Derrick. He felt an apprenticeship was ‘more beneficial than traditional study as means you start working at an earlier age than others might’.
After completing the apprenticeship Thomas said;
‘I am delighted to have now completed my qualification at Thorne and Derrick, the support from both the business and College was excellent. I received all the help that was required when I found tasks challenging, in order to get me through. I found the experience both valuable and critical to my self-development on the road to becoming a full member of the T&D team.’
Thorne & Derrick
Thorne & Derrick International, based in the North East of England, are enthusiastic supporters of Apprenticeships and work closely with Northern Skills Group to recruit new and next generation staff into the business for integration into our future growth strategy.
The structured training programmes provided by Northern Skills Group give the Apprentice a chance to enter the workplace while working towards a recognised qualification – to gain, then develop the skills and knowledge needed to succeed in their chosen career in a competitive jobs market.
It’s a fact getting into employment earlier means there is increased potential for quick career progression.
Gaining work experience increases employability and strengthens their CV.
This powerful combination of classroom learning and workplace experience nurtures a broader skill-set: developing people skills, problem solving skills and technical skills.
Stephanie Coleman, Director of Business Developments and Partnerships at Northern Skills Group is thrilled by the company’s commitment to apprenticeships, she said:
“Thorne and Derrick are a great example of how apprenticeships can really benefit businesses and help train the workforce of tomorrow, we’re passionate about aligning our offering to the skills needed out in industry and it’s great to see apprentices succeed and make a real difference.”

Experts in Apprenticeships and Training
Northern Skills Group
Northern Skills Group is an expert provider of apprenticeships, employer-led training and retraining and works with over 2000 businesses in the North East and Yorkshire. Their specialist team of industry trained experts deliver courses across the North including Newcastle, Gateshead, Middlesbrough and North Yorkshire as well as dentistry apprenticeship programmes in York. NSG offer an extensive range of courses and programmes including engineering, dentistry, accountancy, electrical, leadership and management, customer service, manufacturing and many more.